FAQs

Questions and answers: 

1.Q. What is the size of the panels sold in centimeters? 

238 cm by 34 cm each 

2.Q. Do you have any instruction manuals for installation? 

Our product is very simple for installation , you just need to apply glue and stick to the wall.

We also have installation video you can check:

https://hdwalldecorations.com/pages/installation-video

 

3.Q.Is it possible to put two sheets side by side or will the seam not match up well? 

1. Our product design to connect seamlessly 
2. When customer order more than one set we are automatically send him the next part matching to the the first.

4.Q. We are wanting to use this from floor to ceiling but The height is 8 feet so given this is 2 inches short what can we do?

Our panel can be install side by side or one on top each other that way you can get to any hight that you want .

5.Q. Are the wall panel suitable to use on shower walls ?

Yet the panel is suitable for use in shower walls, they are %100 waterproof and mold rasistant which makes them withstand humidity.

6.Q.Do you ship outside the USA? 

We provide worldwide shipping for our products. However, for shipments outside the USA, there will be additional shipping costs. Please refer to our shipping policy  for specific details on international shipping rates.

 

7.Q.How can I get a sample? 

You can order from our website a sample kit for all of our design using this link:

https://hdwalldecorations.com/products/hd-wall-sample-pack

Or you can click the button “get a sample” in each product page to receive a sample just for the product you are interesting in 

8.Q.Where are you located?

We are located in 9428 Eton Ave chatsworth ca 91311 unit f

We also accepting customer visit and we have a showroom in this location which all the product can be seeing.

9.Q. Can I use it on my floor? Is it slippery material?

The product is waterproof and not slippery  you may use it on the bathroom floor  and walls

 

10.Q.Is it scratch resistant and does it fade?

Yes, its scratch resistant and it doesn't fade 

11.Q.What material is the product? And how thick is the sheet? 

The product is made from stone plastic composite (spc)  6 mm which is little less than ¼ inch

12.Q.Can I use it to cover the existing tile in the shower? How can we prevent mold growth underneath? 

If properly sealed with a waterproof silicone, such as Gorilla Waterproof Caulk & Seal, you should not experience any mold penetration.

We are also offers complete bathroom makeover included material and installation in most of the area in california.  

 

13.Q.Can your product be wrapped as 90 degrees?

Yes all you have to do is cut to pieces in 45 degrees and you’ll get a nice 90 degrees connection

We also have our trim kit you can purchase which give you a nice and easy solution for corner or connecting two pieces with trim connector if you like

 

14.Q.Do you carry bigger size?

Yes we do have our Full Slabs category , however those are available only for pick up at the moment or shipping for orders that contain more than 10 slabs with additional delivery cost.

 

15.Q.Do You Offer Installation?

Yes at the moment we are providing installation in most of the area in california.

When we provide installation we deliver the material at the same day of installation and we are using Full Slabs

 

16.Q.Do you carry a dark brown color?

All the models showcased on our website are currently in stock and undergo daily updates. Additionally, for special orders, we have the capability to customize and create products according to your specific preferences for big orders. 

 

17.Q.Why butying from us?

* Our main goal is to creat product that looks and feel exactly like the real thing "marble" our product is thicker than the competitors which make the installition easier and achieving better result .

* we also have  unique designs that you want find anywhere else, exactly like the real thing !